For a Global Investment and Commercial Bank
Wrote trainer’s guide for a bank’s lockbox information system.
For a Leading Professional Services Organization
Managed and designed the training approach and communications plan for tax outsourcing.
Presented a workshop for employees on RoboHELP 2000.
Created a training storyboard for using the Online Help and Job Aid for PeopleSoft.
For a Leading Global Financial Firm
Developed ½ day Training Manual describing Computer Basics and their corporate Intranet for a new employee training program.
Developed ½ day Seminar Guide highlighting the new features of Windows 2000, MS Office 2000, and Lotus Notes for their corporate-wide common desktop initiative.
Provided documentation standards and course material editing for over 50 Training Manuals during their year long relocation and re-training process.
For a Research-Based Pharmaceutical Company
Developed three one-day training courses for the clinical writers covering the following:
Customized MS Word Templates
Using Adobe Acrobat to Review Documents in their Workflow.
For one of the World’s Leading Business Advisory Firms
Wrote performance labs for a three-day training class supporting a tax redesign of the NJ Department of Labor Employer accounting system.
For a Major Property and Casualty Insurance Company
Developed reference materials for the new version of a web-based application. The Multinational Admitted Placement System (MAPS) automated the international underwriting process.