Technical Writer

Technical Writer
Direct Hire
New York – Work is ON SITE

Looking for an energetic technical writer with a passion for User Facing documentation.

Your role:

You will work in a fast-paced environment, interacting with product managers and programmers at all levels of the company, and driving the scope and direction of documentation deliverables.

  • Research, write, and produce a high volume of client-facing documentation for a dynamic product.
  • Build engaging benefit-focused material with excellent attention to detail and strong content organization.
  • Generate creative ideas while working both independently and collaboratively as part of a team.

This work consists of Help Pages and Product Tours that are vital to the client experience.

Required:

  • 3 or more years of technical writing experience or related discipline.
  • Strong writing skills appropriate for an end-user client audience.
  • Confirmed experience taking a creative approach to engaging, benefit-based content.
  • The ability to analyze and transform custom financial tools and analytics into accurate, user-friendly documentation.
  • Tested project management skills, including strength in managing and organizing multiple projects with variable timelines.
  • Experience in a recent role which required a working understanding of financial markets.
  • A proven track record of success interacting with all levels of staff and management, including business specialists, development teams, and senior management.
  • The ability to quickly learn and use new software applications.

A plus:

  • Editing experience.
  • Demonstrated initiative in innovating and implementing workflow, process, and technical solutions.
  • Aptitude for strong visual display of information and producing images as part of effective content design.
  • Experience with DITA, HTML, or online authoring tools.
  • Accepted file types: doc, pdf, txt, docx.