LMS Administrator – Document Control and SuccessFactors

  • Temporary/Contract Positions
  • Exton, PA
  • This position has been filled

Document Control and SuccessFactors LMS Administrator

Term: 1 year with anticipated renewals

Location: Exton PA


LMS Administrator Responsibilities:

  • Provide professional services for ongoing administration and application support for SuccessFactors Learning Management System (LMS).
  • Serve as LMS expert in the areas of user management, learning management, content management and basic system management.
  • Look for opportunities to streamline business process by modifying and or creating procedural documentation.
  • Identify areas where automation can improve administrators’ tasks and save time. Implement these improvements with assistance from the Senior Manager, Document Control and Training and IT technical staff.
  • Maintenance of hardcopy training files

Document Control Administrator Responsibilities:

  • Processing procedural document change requests including updating templates, updating training assignments;
  • Review and issuance of final drafts for signature;
  • Finalization of approved procedural documents including verifying learning assignments and facilitating completion of curriculum paperwork.
  • Distribution of finalized procedural documents on effective date including updating of SharePoint libraries and hardcopy distribution
  • Issuance of new laboratory notebooks
  • Receipt of notebooks to be archived, including filing, uploading of electronic file to SharePoint, and tracking of notebook

Skill Requirements:

  • Knowledge of AICC / SCORM standards including but not limited to HTML, CSS, XML, ActionScript and JavaScript.
  • Understand roles and security required when developing or customizing new objects.
  • Be able to perform all major LMS day-to-day administrative hands-on tasks:

– Work actively with internal clients to effectively deploy training programs.

– Generate and schedule standard reports as well as creating ad hoc reports.

– Create user accounts.

– Provide troubleshooting expertise to users on an ad hoc basis when the scope of the problem exceeds the HelpDesk level of intervention.

  • Must have excellent skills in the use of Excel to generate reports or customize data imported from SuccessFactors.
  • Must have excellent skills in the use of Word
  • Must have strong skills in the use of Visio, InfoPath and SharePoint
  • Excellent problem solving and troubleshooting skills.
  • Strong project management and time management skills.


Background Requirements:

  • 3-5 years’ experience as administrator or consultant of the SuccessFactors Learning Management System or similar systems such as Saba, SumTotal, etc.
  • 1+ year of Document Control or document formatting experience
  • Bachelor’s Degree
  • Prior pharmaceutical industry experience preferred
  • Experience with FDA 21 CFR Part 11 validated system preferred.
  • Demonstrated ability to interact effectively with customers of all organizational levels.
  • Long Term Contract: 12 months with potential 6 month extensions
  • Worker must be on site.